Ask Our Kia Service Expert at Russell Barnett Kia
Have a question about your Kia service, maintenance or repairs? Our General Manager, Craig Johnson, is here to answer the questions customers ask most at Russell Barnett Kia. From routine oil changes to major repairs, Craig and our factory-trained team keep Tennessee drivers on the road with honest advice and dependable care.
Meet Craig Johnson, Your Service Expert
As General Manager, I've spent years helping drivers across Middle Tennessee get the most from their vehicles. I put together the answers below to tackle the service questions our customers ask most, so you can make confident decisions about your Kia. Have a question I didn't cover? Reach out and our team will be glad to help.
01
How Often Should I Service My Kia?
Most Kia models do best with an oil change and tire rotation every 6,000 to 7,500 miles, though your owner's manual has the exact schedule for your vehicle. Staying on top of routine maintenance protects your warranty and keeps small issues from turning into big ones. Our advisors can confirm the right interval any time you're due.
02
What Does Your Multi-Point Inspection Include?
Every visit includes a 61-point check-up plus an alignment review, so we catch worn brakes, fluids and tires before they leave you stranded. It's one of the easiest ways to stay safe on the road. My team walks you through anything we find so there are no surprises.
03
Do You Service Vehicles That Aren't Kia Models?
We do. Our technicians service any make or model, and we accept all third-party warranties along with all major fleet models. You'll get the same careful attention from our shop whether you drive a Kia or another brand.
04
How Do You Keep Service Convenient?
We know your time matters, so our express lube service gets you in and out without cutting corners. For longer jobs, we offer loaner vehicles for overnight repairs, shuttle rides and rental cars, plus a newly renovated lounge if you'd rather wait. You can also order parts ahead of time to speed things along. From routine oil changes to in-depth repairs, our team has you covered!
05
Can I Finance a Repair or New Tires?
Absolutely. In addition to our auto loan and lease options, we offer service and parts financing, so maintenance never has to wait. We also back your tires with a low-price guarantee and two-year road hazard coverage on the purchase of four, giving you peace of mind mile after mile. Come in for Kia tire service and we'll help keep your vehicle in great shape.
06
Do You Service Electric Vehicles?
Yes. Our team is EV-ready, with trained technicians and publicly available charging stations on site. As more drivers make the switch, we're here to keep both gas and electric Kia models running strong.
Ask Our Service Team Today
Still have a question about your vehicle? Stop by 915 S Anderson St in Tullahoma or reach out to our family-owned dealership, and we'll get you the answers you need. Ready to book? Schedule service with our team and let us handle the rest! We look forward to working with you at Russell Barnett Kia.
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Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.